Privacy Policy

Introduction

At FreshCo, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Australian Privacy Principles under the Australian Privacy Act 1988. We value your trust and strive to handle your personal data responsibly.

We take your privacy seriously and aim to be transparent about our practices. This policy provides information on the types of personal data we may collect, how we use and protect this information, and your rights in relation to your personal data.

Information We Collect

Personal Information

We may collect personal information from you when you interact with our services. This information may include:

• Name
• Contact details (email address, phone number)
• Address
• Any other information you provide to us

Automatic Information

In addition to the personal information you provide, we may automatically collect certain information when you visit our website, such as:

• Your IP address
• Browser type and version
• Pages you visit on our website
• Date and time of your visit

How We Use Your Information

We may use your information for various purposes, including:

• Providing our services to you
• Improving our services and website
• Communicating with you regarding your inquiries
• Sending you promotional materials, if you have opted in

Information Sharing and Disclosure

We may share your information with third parties in the following situations:

• Service Providers: We may engage third-party vendors to assist us in providing our services.
• Legal Obligations: We may disclose your information if required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

• Access controls to limit who can view your information
• Encryption of sensitive data
• Regular security assessments

While we strive to protect your information, we cannot guarantee its absolute security. Your use of our services is at your own risk.

Your Privacy Rights

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request the deletion of your personal information, subject to certain exceptions.

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files that are placed on your device when you visit our website.

• Cookies help us remember your preferences and improve our services.
• You can manage your cookie preferences through your browser settings.
• Disabling cookies may affect your experience on our website.

For more information on how we use cookies, please refer to our Cookie Policy.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

Changes to Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at 0399695249 or [email protected]. We aim to respond to all inquiries within a reasonable timeframe.

Australian Privacy Principles

This Privacy Policy is designed to comply with the Australian Privacy Principles established under the Australian Privacy Act 1988. These principles set out how we must manage personal information.

For more information about your rights regarding privacy and data protection, you can visit the Office of the Australian Information Commissioner (OAIC) website.